Renting from Moshi Super Rental Shop takes four steps: send your list and dates, accept a written quote, collect the gear in Moshi (or have it delivered), and return it after your trip for inspection. Rental charge, any refundable deposit and delivery are always listed separately.
Step by step
- Send your request. Use the quote form or WhatsApp +255 752 741 191. Include items, quantities, sizes (for boots), pickup and return dates, and your route or trip.
- Receive a written quote. We check availability for your exact dates and reply with the price, any deposit and delivery cost. Nothing is reserved until you accept.
- Confirm the booking. Accept the quote and complete any payment requested. We set the specific items aside for you.
- Handover. Collect at our shop in Moshi or receive delivery. We go through each item with you and note its condition, and you check that tents have all poles and pegs.
- Return and inspection. Bring the gear back on the agreed date. We count and inspect it with you. Any deposit is released after a clean check-in.
Pickup and delivery
Collection is from our shop in Moshi, Shanty Town, near TCC Moshi Branch. On request we can deliver to hotels in Moshi and to the Kilimanjaro park gates. The delivery charge depends on distance and is shown in your quote before you book.
Equipment condition and hygiene
- Tents are aired, cleaned and dried after every trip, and checked for poles, pegs, zips and seams.
- Mattresses, balaclavas and bags are washed or cleaned before the next rental.
- Portable toilets are emptied, washed and disinfected.
- Oxygen, radios and headlamps are tested before handover.
- Items that fail a check are repaired or taken out of rental.
What to bring when you collect
- Your booking confirmation (WhatsApp message is fine).
- A form of ID for the person signing for the gear.
- Transport big enough for the order if you're collecting a full camp.
Questions
How far ahead should I book?
Book as soon as your climb or safari dates are fixed. In the busy seasons (roughly June to October and late December to February) tents and kit bags can be fully booked by local operators, so a week or more ahead is safer.
Is there a deposit?
A refundable security deposit may apply, depending on the items and the value of the rental. If one applies, the amount is written in your quote and returned after the gear is checked in.
What if I return gear late?
Tell us as soon as you know your return will be late, for example if the climb is extended. Extra days are charged at the quoted daily rate, provided the gear isn't already booked by someone else.
How do I pay?
Payment methods are confirmed in your quote. Ask us on WhatsApp which options are available for your booking.
Full conditions are in our rental terms.