Summary: gear is rented for the dates in your quote. You check it at handover and return it complete and on time. Normal wear is not charged; loss and damage beyond normal wear are. Any deposit is refunded after a clean check-in.
1. Booking and quotes
A booking is confirmed when you accept our written quote and complete any payment it requires. Quotes are valid for the period stated on them. Prices are those in your quote. Later price changes do not affect a confirmed booking.
2. Rental period
The rental period runs from the pickup date to the return date in your quote. Extra days are charged at the quoted daily rate if the gear is available. Please tell us early if your trip is extended.
3. Deposit
A refundable security deposit may be required. The amount is set out in your quote and is returned after the equipment has been checked in complete and undamaged, less any agreed charges.
4. Handover and condition
We check the equipment with you at handover and record its condition. Please check that tents are complete (poles, pegs, guy lines) before you leave the shop. Problems found after the trip starts should be reported by WhatsApp straight away.
5. Care, loss and damage
- Use the equipment only for its intended purpose and keep it dry and clean where possible.
- Normal wear and tear is not charged.
- Loss, theft or damage beyond normal wear is charged at the repair cost or the replacement value stated in your quote.
- Oxygen equipment must be operated by a trained guide.
- Charges are discussed with you at check-in, and you can query any charge before it is deducted.
6. Cancellations and changes
Cancellation and change conditions, including any refund, are stated in your quote. Contact us as soon as possible if your plans change. We will try to move your booking to new dates where stock allows.
7. Responsibility
You are responsible for the equipment from handover until it is returned. Moshi Super Rental Shop is not liable for injury or loss resulting from misuse of equipment.
8. Contact
Moshi Super Rental Shop (registered as MS Rental Shop, Reg. No. 721978), Moshi, Tanzania. Phone/WhatsApp +255 752 741 191, email info@moshisuperrental.com.